Stationsstraat 29, 5038 EC Tilburg / 0031 - (0)13 220 1600
Stationsstraat 29, 5038 EC Tilburg / 0031 - (0)13 220 1600
Meubelzorg is the online and offline department store for relaxation furniture such as stand-up chairs, relaxation armchairs and sofas. The company has its own showrooms in Heerhugowaard, Udenhout, Barendrecht, Amersfoort (Hoogland), Geleen, Oosterwolde, Delden, Roosendaal, Venlo, Arnhem, Nunspeet, Zoeterwoude, Almere, Zwolle and Geldrop. You can also schedule a free trial session at home. For more information, see also www.meubelzorg.nl.
Meubelzorg delivers the furniture with its own vehicles. At the moment, the company still plans this completely by hand. Drivers receive the information on paper and customers are kept informed of the status of the delivery by telephone and email. This is of course extremely labor intensive. This often means there is no time to plan routes as efficiently as possible every day and they also have insufficient time to deal with specific exceptions that require extra attention. Simpler furniture delivery is possible and must be done differently, so they turned to Bumbal for help.
The use of Bumbal will provide Meubelzorg with a significant modernization effort. Trips and routes are automatically planned very efficiently every day. Drivers are informed of everything they need to do via the seamlessly integrated Bumbal drivers APP. The planner is aware in real-time of the status of routes in transit and, finally, customers are proactively informed via track & trace as standard. This means savings in time, kilometers and paper. And at the same time this ensures happy customers, drivers and planners.
In the future, Meubelzorg will immediately have a good solution with Bumbal for easily organizing test sitting appointments with the appointment planner. This saves even more time while the customer can choose a test session moment. The options offered to the customer are calculated in advance by Bumbal in the ongoing planning. Whatever the customer chooses, it always fits efficiently into the planning. Now that’s being taken care of.
Would you like to know more about the Furniture Care case? Contact Bas Holland – bas@bumbal.eu for additional (online) explanation or non-binding demo or call 0031(0)13-2201600. Or fill in the contact form here.