Bumbal is a helpful tool: it expedites and simplifies the delivery of, e.g., electronic devices and white goods. It allows you to stop wasting time making delivery appointments or a complicated route schedule. It even improves customer experience – informing them of any updates regarding their delivery. The only thing you need to do is enter some data into the system, and Bumbal takes it from there!
Smart delivery software improves customer satisfaction
How? Well, customers can choose a suitable delivery time through the online appointment planner. The customer is only presented with options that work with your existing schedule, ensuring you won’t have to change your planning. Bumbal is also equipped with a track and trace tool. If anything unexpected delays occur during the drive, e.g., a traffic jam, the customer can follow their delivery in real-time through this module. If the delivery suffers a significant delay, track and trace will adjust automatically and keep your customer informed. Bumbal not only accounts for the duration of delivery but also for the installation. This way, we’ve created a tool that can optimize and adjust routes.
