Stationsstraat 29, 5038 EC Tilburg / 0031 - (0)13 220 1600
Tuinhoutdiscount has the largest assortment of garden wood in the Netherlands. In addition to garden wood, the company also supplies complete garden sheds and fences. For more information about Tuinhoutdiscount and their products, visit www.tuinhoutdiscount.nl. Jorik van der Heiden of Tuinhoutdiscount indicates that they would like to take steps in the further professionalization of delivery with their own vehicles before the spring season of 2022. Both in efficiency and in the customer experience. Delivering products with fewer kilometres, time and paper fits perfectly in the garden of Tuinhoutdiscount. They also want to better inform customers about the status. In that search they ended up with Bumbal.
The company started with an on-site demo in which everything was explained. After this demo, the decision was quickly made and the implementation started. An implementation period of Bumbal normally lasts about 4 weeks. This means that Tuinhoutdiscount can start using Bumbal before the end of this year. The implementation consists of standard preliminary research (determining parameters and business rules), setting up Bumbal account, testing, online user training and guidance during the start-up of the Bumbal Software. In other words, the software is delivered tailor-made and ready for use.
A big plus of Bumbal is that they now immediately have the option to let customers choose from a time slot for delivery. The various delivery options are filtered by Bumbal and calculated in the running planning in advance. Whichever option the customer chooses, it always fits efficiently into the planning. Products are delivered with fewer kilometers. This freedom of choice for customers and the ease with which Bumbal can organize this is a major step forward in Tuinhoutdiscount’s customer service. Are you also curious about Bumbal’s smart software? Contact Bas Holland – firstname.lastname@example.org for a free and non-binding (online) demo or call 013-2201600. Or fill in the contact form at www.bumbal.eu/contact.