Bicycle shop will save time and can easily schedule delivery appointments

Bicycle Center “Overdevest” is a bicycle shop in Almere de Vaart in The Netherlands. They have experienced significant growth in recent years, especially in electric bicycles. In addition to a bicycle shop, Overdevest Bicycle Center is also a total service partner. They take care of delivery, maintenance and repair at home. With this service they relieve in example companies in the field of company bicycles. For more information, visit www.fietscentrum.nl. To organize all this properly and easily, Overdevest Cycling Center will use Bumbal. This smart software is directly linked to their ERP Cyclesoftware. In this way they can easily schedule delivery- and service appointments and save a lot of time.

Schedule delivery and service appointments quickly and easily

Bicycle Center Overdevest experiences that arranging delivery and service appointments at people’s homes is a difficult and time-consuming task. They looked for a softwaresolution for that challange and found Bumbal. Planning appointments with customers and monitoring status suddenly become a lot clearer and easier. In this way, Bicycle Center Overdevest has more time for other relevant activities: they can handle more orders. An additional advantage is that the routes become more logical, they will immediately drive fewer empty kilometers.

More service-oriented towards your customer

Customers can choose a delivery moment themselves, which always fits well into your current planning. They receive a track and trace message the day before delivery, in which the planned arrival time is communicated. On the day of delivery, the customer can also view the last expected arrival time via the same link. In addition, customers can choose to receive a digital packing slip. As an SME, bicycle center Overdevest offers now the service as a webshop giant. And because Fietscentrum Overdevest now spends much less time on scheduling appointments, they have more time to provide extra service to customers in the store or during the deliveru or service visit itself. Are you curious whether you can save money and at the same time ans offer your customers more service? Try our free demo! Please feel free to contact us. Call 013-2201600 or send an email to Bas Holland: bas@bumbal.eu Read more about bicycle delivery with Bumbal!

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