Track and Trace software

One of the most common challenges in the transport business is to provide customers with an exact delivery time. You don’t want to arrive at a closed door, nor do you want to make your delivery at an inconvenient moment. You want a solution that further improves your customer experience. Bumbal Track and Trace software tackles this problem for you!

In the past, data on the delivery was only available after the driver had handed in all the paperwork. Usually, this would take a couple of days. Bumbal Track and Trace Software leaves this process only a blip in our past. Our Track and Trace module enables you to communicate the exact time of delivery to your customer. Paperwork is no longer necessary, as the packing slip is digitalized and sent per email. This way, your after sales project starts right away.

On perhaps a more important note: Bumbal Track and Trace is part of a smart, advanced, and easy to operate professional software package. It’s the ideal delivery software! Because the software is a part of a composed package, the Track and Trace module is often more competitively priced than separate Track and Trace providers.

Track and Trace software and ride registration

Combining ride registration with the Track and Trice module is what makes the Bumbal drivers’ App an ideal partner for your driver. Once you have completed the tasks considering appointments and schedules, you can transmit the data for rides and stops to your drivers, field service employees and mechanics. All of this can be linked to Track and Trace with the push of a button. Your employees simply receive all necessary information in the Bumbal drivers’ App, including any special instructions you or your customer may have submitted. On the day of the ride, your driver can record all relevant matters, such as:

  • Start and end times of stops.
  • Remarks and/or instructions.
  • Customers’ signature.
  • Photos.
  • Any deviations at product or cargo level.

This way the Bumbal drivers’ App makes all information digitally available in no time. Matters like administration, the digital packing slip, POD (Proof Of Delivery) or any deviations can be dealt with quickly.

How does it work?

The Bumbal track and trace module is the pre-eminent professional program for the SME. But how does Track and Trace work?

After the appointments with customers have been made, and planning has been completed, customers are digitally informed of the definitive scheduled time of delivery. The ETA (Estimated Time of Arrival) is sent automatically to your customer via email or SMS. If you so desire, you can include a link (unique token) for Track and Trace. Via this Track and Trace link the customers themselves can see what the estimated time of arrival is. The ETA is continuously updated on the day of the ride. By comparing the geo-polling of the driver’s smartphone or tablet (on which the Bumbal App runs), with the ride-planning, the customer gets an accurate Track and Trace indication. Moreover, you automatically and actively keep the customer informed of the latest status. All data are also available to the planner. They can intervene correctively whenever necessary and inform the customer any time. Finally, you can also provide the customer with a digital packing slip, and if so desired ask for a signature and a delivery photo. In other words: the App allows you to complete the whole process digitally.

Track and Trace software.

Bumbal Track and Trace Software allows you to make all kinds of relevant reports and exports (PDF, Excel and XML), with a push of a button. If you so desire, you link the data via real-time interface with systems such as ERP and TMS. The Bumbal Track and Trace Software and reporting environment have various standard reporting systems. Think of a standard template for package loading lists and ride and activity lists – including stop times. Other than the standard templates, specific made-to-measure reporting can also be set up

 

 

 

 

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